Driven Coffee Wholesale Program Terms and Conditions
Welcome to the Driven Coffee Wholesale Program. By participating in our wholesale program, you agree to comply with the following terms and conditions. Please review them carefully prior to submitting your initial order.
1. Eligibility
1.1. The Driven Coffee Wholesale Program is available to businesses, organizations, and resellers who meet our eligibility criteria. 1.2. We reserve the right to approve or deny any wholesale application at our sole discretion. 1.3. A valid business license or resale certificate may be required for wholesale account approval.
2. Ordering, Pricing, and Taxes
2.1. Wholesale pricing is available only to approved wholesale partners and is subject to change at any time. 2.2. Minimum order quantities (MOQ) may apply and are listed on our portal. 2.3. All orders must be placed through our designated wholesale portal. 2.4 Wholesale customers are responsible for all applicable federal, state, and local taxes associated with their purchases unless a valid resale or tax-exempt certificate has been provided and accepted by Driven Coffee. 2.5 Customers are responsible for maintaining current and accurate tax exemption documentation. Driven Coffee reserves the right to charge applicable sales tax if valid documentation is not provided.
3. Payment and Terms
3.1. Driven Coffee accepts payment via credit card or Automated Clearing House (ACH) transfer. ACH is the preferred method of payment and is not subject to processing fees. 3.2. A valid payment method must be maintained on file for all wholesale accounts and will be charged upon customers' submission of an order. Credit card payments are subject to a 3% processing fee. 3.3. Net payment terms may be extended to select partners after a minimum of six (6) months of prompt payment history and upon Director-level approval. Approved payment terms will be displayed within the Driven Wholesale Portal. 3.4. Past-due balances may be subject to penalties, suspension of wholesale privileges, or both. Any outstanding balance that remains unpaid beyond the agreed payment terms may be charged in full to the payment method on file.
4. Shipping and Delivery
4.1. Shipping costs will be reflected on your invoice. 4.2. Risk of loss passes to the buyer upon shipment. 4.3. We are not responsible for delays caused by carriers or unforeseen circumstances. 4.4. Local weekly flat rate delivery is available to customers within a 35-mile radius of our Chanhassen production facility. Minimum $250 order to qualify for local delivery program. 4.5. Expanded local biweekly flat rate delivery is also available to customers within a 50-mile radius of our Chanhassen production facility with a minimum order of $500. 4.6. To ensure timely fulfillment and delivery, customers are responsible for placing orders prior to the start of business on Monday of their scheduled delivery week. Orders submitted after this cutoff may be deferred to the following delivery cycle or shipped with applicable shipping and handling charges.
5. Returns and Refunds
5.1. All sales are final. Returns or exchanges are only accepted in the case of defective or damaged goods. 5.2. Any issues with received products must be reported within 5 days of delivery. Reports should be submitted to info@DrivenCoffee.com and must include a description of the issue and supporting documentation (such as pictures) where applicable. 5.3. Refunds or replacements will be issued at our discretion.
6. Use of Products and Minimum Advertised Pricing
6.1. Wholesale customers may only sell Driven Coffee products through approved retail channels. 6.2. Altering, repackaging, or misrepresenting Driven Coffee products is strictly prohibited unless expressly approved in writing. 6.3. Wholesale customers agree to adhere to Driven Coffee’s Minimum Advertised Price (MAP) policy for all Driven-branded and Driven-supplied products. Minimum Advertised Pricing (MAP) for Driven Coffee–branded products is aligned with Driven Coffee’s retail pricing and is published on the Driven Coffee Retail website (DrivenCoffee.com). The MAP policy governs advertised pricing across all sales and marketing channels, including but not limited to in-store signage, online listings, digital advertising, email marketing, and promotional materials. Failure to comply with the MAP policy may result in corrective action, up to and including suspension or termination of wholesale privileges.
7. Product Freshness
7.1. Driven Coffee is committed to delivering fresh products across our product portfolio, including coffee and related coffee product offerings. 7.2. Wholesale partners are responsible for proper storage of all products, including keeping coffee in a cool, dry environment away from direct sunlight and air exposure. 7.3. Driven Coffee is not responsible for degradation in quality due to improper storage, handling, or extended holding periods after delivery. 7.4. We recommend maintaining appropriate inventory levels and rotation practices to ensure freshness and quality across all product offerings.
8. Branding and Marketing
8.1. Wholesale customers may use Driven Coffee branding, images and marketing materials only as provided and approved by Driven Coffee. 8.2. Any unauthorized use of our trademarks, logos, or brand assets is strictly prohibited.
9. Termination
9.1. We reserve the right to terminate a wholesale account at any time for violations of these terms. 9.2. Upon termination, any outstanding balance is due and payable in accordance with the payment terms applicable to the account at the time of termination, or within 48 hours if no net terms have been extended.
10. Limitation of Liability
10.1. Driven Coffee is not liable for indirect, incidental, or consequential damages arising from participation in our wholesale program.
11. Changes to Terms
11.1. We reserve the right to update these terms at any time. Continued participation in the program constitutes acceptance of any changes.
12. Governing Law and Severability
12.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law principles. 12.2. Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the state or federal courts located in Minnesota. 12.3. If any provision of these Terms and Conditions is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. 12.4. Any invalid or unenforceable provision shall be modified only to the extent necessary to make it enforceable while preserving its original intent and effect.
For questions or further details, please contact Ben Hall at ben@drivencoffee.com
By participating in the Driven Coffee Wholesale Program, you acknowledge and agree to these terms and conditions.